VoIP (Voice Over IP)
What is VOIP?
Voice Over IP technology is a relatively recent addition to IT infrastructure, and has become especially prevalent due to globalisation and more recently a global move towards working from home.
Technologies such as Zoom, Skype and Microsoft Teams employ VOIP technology to conduct virtual conferencing sometimes called IP Telephony.
Unfortunately, this new technology can be difficult to implement, time-consuming and costly without adequate IT support.
For smaller businesses in the UK, VOIP offers several improvements over traditional telephones, but still needs support. VoIP differs from conventional telecoms technology by having its features based on the handset or by the user as appose to by the system, that way you only pay for the functions you require on a per user basis instead of a per system basis, making VoIP a fraction of the cost to setup, and with VoIP being a versatile platform you can work from anywhere in the world by simply plugging your phone into an existing broadband connection, without any extra costs. VoIP handsets also have the ability to have individual voicemail, call recording, call transfer, to name but a few all as standard and at a nominal cost to that of conventional telephony costs.
Contact us to learn more about how we can help you with this.